...at least on my end, has been that I have been without a functioning computer for the past 48 hours.
Because I followed the manufacturer's instructions.
I normally use a MacBook Pro, my third Apple laptop, purchased to replace a PowerBook G4, which replaced another PowerBook G4, which replaced a Linux desktop.
The MBP was purchased on January 9th. Five months to the day, I installed a firmware update that the Software Update application would not stop telling me to install. When I rebooted...it didn't reboot. No chime, nothing. When I called support, they had me burn a "Firmware Restoration CD" on my old Powerbook, which thankfully works fine with an external keyboard and monitor. Nothing.
I'll be trying to get my data off the machine, because Apple will deny the problem was caused by their update, attribute it to a bad logic board, and do a warranty replacement, which will take too long during a time when I need a laptop. So, I'll probably be going back to Linux.
Thanks, Apple.
Because I followed the manufacturer's instructions.
I normally use a MacBook Pro, my third Apple laptop, purchased to replace a PowerBook G4, which replaced another PowerBook G4, which replaced a Linux desktop.
The MBP was purchased on January 9th. Five months to the day, I installed a firmware update that the Software Update application would not stop telling me to install. When I rebooted...it didn't reboot. No chime, nothing. When I called support, they had me burn a "Firmware Restoration CD" on my old Powerbook, which thankfully works fine with an external keyboard and monitor. Nothing.
I'll be trying to get my data off the machine, because Apple will deny the problem was caused by their update, attribute it to a bad logic board, and do a warranty replacement, which will take too long during a time when I need a laptop. So, I'll probably be going back to Linux.
Thanks, Apple.
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