Recently in Facebook Category

This wouldn't be Capitol Valley without an occasional Facebook post.

Recent feature creeping and gaffes have led some early-adopters and users to complain that the  social networking site, originally targeted to college students, has become "just like MySpace."

Today, they have another reason to say they're right.

As reported by CNN, Facebook has entered into agreements with Attorneys General from 49 states (and the District of Columbia), under which they will introduce over 40 new "features" to address alleged problems of child predators on the site, cyberbullying, and other issues, as well as create a task force to "better verify users ages and identities."

"Building a safe and trusted online experience has been part of Facebook from its outset," said Chris Kelly, Facebook's chief privacy officer. "The attorneys general have shown great leadership in helping to address the critical issue of Internet safety, and we commend them for continuing to set high standards for all players in the online arena."

Not to rain on anyone's parade here, but Facebook had a fantastic way of verifying identities. Before opening the site to the general public, one signed on with an address from a verified network, to which your identify could be traced. 

In abandoning their original strategy of connecting people online based on existing offline social networks, such as colleges and workplaces, Facebook put themselves in the same trap that MySpace was already in. In essence, this was a problem of their own making. 

Now, a quick slap at CNN's coverage:

MySpace, Facebook and other online networks have created a new venue for sexual predators, who often lie about their age to lure young victims to chat, share images and sometimes meet in person. It also has spawned cyberbullies, who have sent threatening and anonymous messages to other users, sometimes classmates and others they know.

Are these actual facts? Is that news, or opinion? Any new communications system can be considered a "new venue" once it reaches critical mass, and cyberbullying dates back to AOL's glory days. Perhaps CNN could have at least backed up these bold assertions with a call to the Pew Internet and American Life Project which has done several excellent studies on those subjects.
 
Posted to Facebook | MySpace
Fake Steve Jobs tells it like it is: Facebook is not worth $15 Billion.

This chart says it all. A new study discovers that the vast majority of Facebook apps are an utter waste of time. But oh yeah -- Facebook is worth $9 billion, or $15 billion. And Slide is worth half a billion because it makes that super important FunWall application. Um, right.

here's the chart, courtesy of C|Net's Caroline McCarthy:

Facebook once had a purpose. It had a really, really clean interface. It was the total opposite of MySpace!

It was a great way to keep in touch with friends, get back in touch with old ones, leave them messages, keep contact information current, find out more about your classmates, etc, and so on and forth. In fact, Facebook by itself would have made a perfect turnkey solution for a corporate intranet's directory system. Heck, it would have been fine had it stayed with colleges and workplaces. That 18-25 highly educated demographic that buys lots of stuff? Target ads to them, right?

Then came the Venture Capitalists, and suddenly Facebook was a platform! And it was going to change the world! Revolutionaries in Colombia were using it, and stuff...right...

The truth is, Facebook has jumped the shark. I still keep my profile current, but do I spent much time there? No. Do I use any of the applications? Absolutely not.

Is it a privacy nightmare with dreadful terms of service written by VC's who want to keep it a walled-garden platform they can sell ads on? Absolutely.

Can I do everything I can do with Facebook with other services, without the hassle or the intrusion or the idiotic problem of people getting their accounts suspended for no apparent reason? Can I do it with more privacy? Yeah. LinkedIn, Drop.io, Flickr, Twitter. 'nuff said.

Absolutely.

Look. I think Mark Zuckerberg is a nice guy. I thought the guys suing him were jerks, and the only positive thing I can say about them is that maybe they'll help the U.S. win an Olympic medal in Rowing (please don't get me started on that topic). In fact, I haven't met a Facebook employee that didn't seem like a nice person.

On the other hand, I suspect the VCs at the top looking for ROI have no idea that they've completely ruined the platform.

Zuckerberg and friends are smart people. If I were them, I'd say "screw you," sell to the VC's, take the money and use your collective talent to start something else, only this time remember your job is to build something that people want, not to take over the world and make other people money.
Posted to Bad Business Ideas | Facebook
CNN.com had an article today that, while in no way dispensing any new information, is something that could be pretty useful for people who a) are brand new to social networking sites or b) have kids who are on or want to be on one.

"I don't want to have to worry about all the different online scandals and problems," says Brown, an education major at St. Joseph College in Connecticut. She'd like to control her personal information and keep it out of the hands of identity thieves or snooping future employers. "It's just common sense."

It sounds like her info is locked down and airtight. But is it?

Turns out, even the privacy-conscious Sarah Browns of the world freely hand over personal information to perfect strangers. They do so every time they download and install what's known as an "application," one of thousands of mini-programs on a growing number of social networking sites that are designed by third-party developers for anything from games and sports teams to trivia quizzes and virtual gifts.


The rest of the article is here, and if you fall into either of the categories I mentioned, you should totally check it out.

I feel the need, again, to make the point that nothing is free.  Not entirely.  If you want the neat applications and you don't want to pay for them they need to be supported by ads.  The ads are more effective and therefor more profitable if they are targeted based upon assumed interests and patterns of behavior.

So should you be careful?  Sure.  Should you whine and moan because your online activity is being tracked?  No, you should just stay away from sites and applications that do the tracking.
Posted to All | Facebook | Internet | MySpace | Privacy
My hometown paper, The Washington Post, has a (for once) terrific and thoughtful article on the public policy and employment law implications of social networks: that which you have done in the past but recorded for your own memory, can now be easily used against you.

Quoth the Post:

It's almost like Googling someone: Log on to Facebook. Join the Washington, D.C., network. Search the Web site for your favorite school system. And then watch the public profiles of 20-something teachers unfurl like gift wrap on the screen, revealing a sense of humor that can be overtly sarcastic or unintentionally unprofessional -- or both.

One Montgomery County special education teacher displayed a poster that depicts talking sperm and invokes a slang term for oral sex. One woman who identified herself as a Prince William Countykindergarten teacher posted a satiric shampoo commercial with a half-naked man having an orgasm in the shower. A D.C. public schools educator offered this tip on her page: "Teaching in DCPS -- Lesson #1: Don't smoke crack while pregnant."


Sarcastic? Yeah. Unprofessional? I'm not so sure. I think the danger begins when you identify yourself by your employer. While we were all proud to post that first job on Facebook, many of us neglected to take down photos or change profiles. And then they caught on. I saw an old employer's H.R. director on Facebook. As much as I considered her a friend, there were parts of my life I wasn't comfortable sharing. So, I blocked her. I also went through the trouble of blocking the network of another employer from viewing this sight. Hindsight being 20/20, many of them have written to me since unblocking it in complementary terms, but I did out of an abundance of caution, not to mention never making a single reference to where I worked or what I did for living. I live a very public life (or as my friend Andy Beal says, a Radically Transparent lifestyle - BUY HIS BOOK!).

While many of those interviewed for the article took the reasonable (and rational) view that work and personal lives are separate,

I know that employers will look at that page, and I need to be more careful," said Webster, adding that other Prince William teachers have warned her about her page. "At the same time, my work and social lives are completely separate. I just feel they shouldn't take it seriously. I am young. I just turned 22."

many school systems are wrestling with the problem, as teachers are in a way, public figures, and certainly role models. To the credit of some systems, they aren't reacting in a knee-jerk fashion. Pulled on one hand by the need to maintain reputations, but on another by the need to recruit quality teachers who are enthusiastic about their jobs (anecdotal evidence shows young adults with healthy personal lives have better interpersonal and workplace skills) they are walking a fine tightrope, and to some, it may come down to a Justice Potter Stewart-style "I know it when I see it" mentality which some smart employment lawyers are going to have to codify.

One thing does bother me, though. Look at this quote. The first part seems totally reasonable, but read the second sentence:

Local school officials say they have no policies concerning social networking pages or blogs kept by teachers. But they said that online improprieties would fall under general guidelines requiring proper behavior in and outside school and that sketchy Web sites would be handled case by case.

"I hate to think of what's out there. . . . There's so much out there that it's hard to know what's there," said Ken Blackstone, a Prince William schools spokesman. "But as public employees, we all understand the importance of living a public life above reproach."


Above Reproach? Get thy recruiter to a nunnery, Mr. Blackstone! Here is the sad truth, you will find eager young men and women who want to be teachers. Inspired by one of their own, or driven by a calling or desire to help or do good, they apply for underpaid, overworked positions which are afforded little respect by parents or the institutions which they serve. 

How can you expect a 22 year old graduate to have lived his whole life "above reproach" when at 19, he probably had no clue where he would be 2 years later, much less 2 hours after his time on the beach with his friends. 

I fear that our employment laws have gaping hole when it comes to "at-will" employment a blogs, profile pages, and personal expression outside the workplace that in some cases, begins years before a young adult enters the work force.

I once suggested to a friendly supervisor of mine that Mr. Beal's book be required reading for HR departments, PR departments, and all new hires of this "Facebook Generation" (I hate that term but I'll use it anyway". 

This "Transparent" generation is going to have to learn to transition their online lives in the same way we wouldn't show a perfect stranger our entire photo album, but workplaces and governments are going to have to develop guidelines on what is acceptable and what is not, and is it better in the hiring process to use the "clean up your profile" speech as a tool for weeding out perceived miscreants, or could it be used to dig deeper to find people who are outgoing, social, energetic and enthusiastic about their schools, their social lives, and eventually their jobs?

In other words, is it not so far-fetched that the 22 year old chugging coronas on the beach will put the same energy, commitment, and enough pride to advertise how much she loves her work into a job she cares about, with an employer who understands the transition into adulthood and the new responsibilities that come with it?

At the risk of rambling, if I was a Human Resources recruiter cruising Facebook and could choose between someone with a sanitized, vanilla profile (A), and someone who was an active member of the community, debauchery and all (B), I'd probably bring them both in for a second round.

To (A): It's obvious you cleaned this up knowing we'd be looking. What do you have to hide?

To (B): I think there are some things here that need to be more carefully placed if you're going to be associated with this employer, but can you tell me a story about something on here take gives me a better impression of you?

I may be crazy, but barring something out of this world stupid, I am going to hire B, as long as he can tell me a story that gives me more insight into who he is, how he relates to his friends, and if he'd bring the energy it took to take that 9 foot beer bong to teaching math. 

A wise person once told me, "get passionate people and get passionate results." You're never going to find perfect people. If you do, they're probably either 1) boring or 2) liars and don't merit a second look either way. If they're transparent and honest, and that transparency shows something, an energy, enthusiasm, or joie de vivre that can, with proper guidance and mentoring translate into the workplace, by all means, give them a chance. Knowing more about them make syou a better supervisor, makes them trust you more, and allows them to walk into their workplace without fear, and instead bring the same confidence they showed on a Mexican beach to an American classroom.

But make sure they clean up their public profile, just in case.


Posted to Education | Facebook | Free Speech | MySpace
CNN reported it as speculation last week, but it's true. Israel has jailed one of its' soldiers for Facebook photos. H'aaretz reports:

A soldier from the elite Intelligence Corps unit "8200" was sentenced to 19 days in prison for uploading photos taken on his base without approval to the popular social networking site Facebook. 

This is the first time the Israel Defense Forces has sentenced a soldier to military jail for an offense of this sort. 

The Israel Air Force has recently instructed all servicemen under their command who are serving in sensitive units to remove any photos they may have uploaded to Facebook. 

Of course, this doesn't apply to most of the other IDF citizen-soldiers, who aren't in classified units, but I wonder what would happen if Facebook finally gave Palestine its' own network and militants started posting photos of themselves with their AK-47s...remember the guy who asked Zuckerberg why Palestine doesn't have a network? He should be smiling right now...

Posted to Facebook | Free Speech
Aaron over at TechnoSailor beat me to the punch with this gem of litigation (well, via TechCrunch):

In December, I wrote a post stating that Companies using Facebook Beacon as a marketing tool would get sued and demonstrated the privacy policies in effect at a number of the Beacon partners. One of those is Blockbuster, which as noted in the December post, was so over the top with it's privacy policy. It's, in fact, criminal, in my opinion.

Techcrunch is now reporting that Blockbuster is in fact being sued by a Texas woman who under the premise of a 1988 federal law called the Video Privacy Protection Act (18 USC § 2710) which was enacted after Supreme Court nominee Robert Bork was b0rked when video rental history was released during his confirmation hearing. The law prevents video rental companies from disclosing personally identifiable data regarding a member and his/her rental history.



Point of fact, this law has never been tested in court. However, non-lawyer Aaron does a great job of drilling down what's so messed up about this.


Regardless of whether a Facebook user has opted in or out of Beacon advertising within Facebook, express opt-in is required on the Blockbuster side. And at the time, and pertinent to this lawsuit, even with consent it is criminal for video rental companies to share this kind of data, per 18 USC § 2710.


I'll play around on PACER later on and see if I can dig up any more.



Posted to Bad Business Ideas | Facebook
Nick O'Neil at  AllFaceBook reports that an author of a book about the "social networks" that sprung up around Harvard's House System (each of their dorms is a self-contained house with cafeteria, etc, even their own intramural rowing team, actually) and had registered "Facebook" as a trademark with USPTO. 

Now, he's canceling it, since as O'Neil reports, 

Is this a way to build buzz for his upcoming book release? Possibly. So far there has been no legal action taken by Aaron Greenspan aside from a filing to the U.S. PTO which is really not much of an action, it is instead more of a statement then anything else. It will be difficult for Greenspan to file any sort of suit following the launch of his book since it could be argued that the suit is being used for promotional purposes.

Actually, Nick, registration with USPTO is a big deal. If the trademarks had been registered around the same time, there would be a serious legal problem (IANAL). On the other hand, "Facebook" is a widely used term. I had a "Badger Facebook" my freshman year at Wisconsin. Nick is probably right. This smacks of a publicity stunt and should be ignored. I'm not sure why he's even reviewing the guy's book.
Posted to Facebook | Trademark
Readers will know that I am not always a big fan of Facebook. On the other hand, I am a fan of hard work and doing your job right. That's the reason I've managed to get anyone to read these pages, or succeeded at anything that I've ever done.

Today's information economy truly is a meritocracy. If you have a good idea, and can implement it, either by coding it or hiring coders that can, promote it and maintain momentum, you will succeed. 

So, Facebook, to me, was an example of a good idea done right. Take an existing place, a college campus, and attach an online social network. Verify identities. Keep the interface simple and clean. Those are the reasons why it took off the way it did.

I didn't care who came up with the idea, but I did (and do) have respect for the people that got it done.

So, when I originally heard about this lawsuit, I was outraged in the same way that I am outraged by many Patent Trolls.

See, a Patent Troll is a paper company. They own patents. They don't manufacture products or sell any services, except they collect license fees for their patents. Many of these companies didn't even invent the things they hold paper on, and even if they do, they never built them, they simply left them in a drawer and waited until someone came up with the same idea, and sued them.

Example? RIM-NTP. I have a BlackBerry mobile device, manufactured by RIM. A few years ago, a company called NTP realized that they held a patent which could be read to include the BlackBerry network, and sued. A jury found for them, and awarded massive damages. Judges threatened to shut down the popular service, all because someone had the idea but never did a damn thing with it.

Facebook is a similar story A few people came up with an idea, asked someone to do all the work, offered to be the "public face" and take credit, and left for vacation. When they came back, the person, who they never officially hired or paid, had actually implemented the idea. 

DId they put a single bit of work into getting their idea implemented? No, they just asked someone else to do it for them and assumed they could come back to school and reap the credit. They were so arrogant about it that they didn't even get anything in writing, or even pay this obviously smart person for his work.

So, they sued him. Even though they had no proof, and that their company wasn't even founded until just before the lawsuit, and that they had hired coders to pretty much copy what the other guy had done, they sued.

And now they're getting a settlement, just to avoid the cost of litigation.

I hate people who don't get behind their own ideas. If you believe in something, work at it. That's why the Tech sector has been so successful, because of entrepreneurs and hard working people who get things done, not by those who simply want it done for them.

Lesson? If you want to succeed, stay in the trenches and out of the courtroom. And if you need help, pay them. Get it in writing. Do it right.


Posted to Facebook
NYT reports that Facebook is settling with Cameron and Tyler WInklevoss, the two sons of a Wharton school professor and Olympic rowing hopefuls who claimed to have come up with the idea for Facebook.

I'm not going to rehash all of what I have previously written on how stupid this lawsuit was. However, I believe that Facebook should have fought this in open court.

Just a side note to this, while their father was paying for lawyers to negotiate, Cameron and Tyler raced in USRowing's first National Selection Regatta for this year's Olympic qualification.

While Tyler's boat finished 6th in the final, 25 seconds off the winning pair (which contained Micah Boyd, a Wisconsin alum and former teammate of mine - Go Badgers!) Cameron did not even show up to race his placement final.

Oh, another thing. In my previous article I noted that Howard WInklevoss started a business to import cheap Chinese-made rowing shells for the U.S. market. Well, his sons don't even compete in their dad's company's own boats. I guess when it comes to business, like father, like sons.

Bad business all around. This was extortion, and I have a feeling the VC's behind Facebook would rather settle and go for the IPO than clear Mr. Zuckerberg's name. 

Too bad.
Posted to Bad Business Ideas | Facebook | Idiots
Posted to Facebook | Humor
I'll admit it. Arrington and I don't agree on everything. I'm probably a blip on his radar.


Why? I'm sick of one company leveraging people's willingness to share information with their friends for profit for lack of a business model to satisfy hungry VCs.

Facebook once had a product. Now they're sacrificing privacy and user respect to give their Chinese investors a ROI. They're even going into CHina despite MarkZ's assertions they wanted to do it the right way w/o becoming another Jerry Yang. 

When people trust you with their information, they expect them to not exploit your likeness, especially if you are public figure.

I don't care if this was meant as a joke. It's a serious matter that has failed to be addressed in today's economy and Web 2.0 (god I hate that term) world.




Posted to All | Facebook
London's Times Online reports on a creepy Facebook app called SNIFF, which tracks your location upon request of...anyone, once you opt-in. 


Husbands who are not where they are supposed to be could soon be in danger of being "sniffed" out by a mobile phone service that gives suspicious partners an electronic map showing the location of their spouse.

The Social Network Integrated Friend Finder (Sniff) is a new application, accessed via Facebook or mobile phone, which could bring an end to frantic "Where r u?" text messages.

The service, popular in Scandinavia, promises to provide users with a detailed map of their friends' locations, any time and anywhere. However, there are fears that Sniff could be abused by employers to remove the last vestiges of privacy from staff.

Useful Networks, the American company behind Sniff, promised that only consumers who gave their permission could be electronically tracked by the service, which operates across all mobile carriers. The company plans to charge users about 75p for each location "sniff", with the results for mobile customers sent by return SMS. But "sniffing" could become addictive.

Let's contrast this to Loopt, shall we? Loopt allows you to turn the service off and even spoof your location. This is totally the opposite. Once you're in, you're in. Oh, yeah. They're going to charge you per use! 

It will be the first Facebook application to apply premium charges to customers' mobile bills. The heaviest users in Sweden are wireless-connected members of the social networking site, who have integrated the application into their personal profile page.


If there was a wrong way to do this, SNIFF has found it. It...stinks. 

Later on, I'll get to the CIA/NSA's enlistment of Google to outsource their spying efforts. Don't be evil? Yeah, right?
Posted to Bad Business Ideas | Facebook | Social Networking
Another great panel I got to late (since I was at the last one). 

Left to Right (picture to come)

Mozelle Thompson (host)
John Thomaszewski, VP Policy/Compliance, TRUSTe
Shawn Broderick, CEO, TrustPlus
J.R. Reagan, VP and Managing Director, Bearing Point

I walked in as Facebook came up, and the topic was liability for third party use of information you post, including a lawsuit where someone sued for using someone's likeness off of Facebook w/o permission. (Full Disclosure: Thompson is a consultant for Facebook). I'd note that Facebook's TOS lets them use your picture to promote them.

Of course, the discussion led to generational differences in sharing of information, my favorite topic, aka "audit trails." I asked the Panel the question that I've been asking for weeks now, in that whether or not these online "life audit trails" will be a problem and how to deal with them.

Also, who owns the data?

Both Thompson and Thomaszewski (who w/ TRUSTe certifies Facebook's privacy practices) noted that the Terms of Service and Privacy Policies need to gybe, and that a generational shift is needed to get people totally comfortable with as it was put, "more truth, all the time."

Good answers. 

I like Facebook, I like the people. I'm getting more convinced on their earnestness on privacy. I still want to know about Data Portability, but the more I hear about their privacy concepts, the more I trust them. 

There are some good things happening. I may be a skeptic, but they're bringing me around.

Posted to Facebook | Privacy
As I've mentioned before Robert Scoble had his Facebook account deleted a while back for trying to export his contacts to Outlook. When he asked CEO Mark Zuckerberg about it, he got a non-answer about spam. 

Never mind that the export feature had been REMOVED from Facebook without explanation, they won't even talk about it now. I have an email exchange from their corporate communications department as well as their support people where they flat out deny or refuse to talk about it.

It's late and I'm tired, but expect to see more.

Meanwhile, play with this. Send us stuff, pictures, links, whatever at http://drop.io/capitolvalley

This is a service that I'm going to be talking about alot. They get privacy. You'll understand.

Also, I've finished Zittrain's book. Look for an all-encompassing article on privacy, portability and closed systems ASAP. Right now I have Tech Policy Summit issues to deal with (with Alex's help) but we have lots in the pipeline for you.

Hope you're enjoying the site.
Posted to Bad Business Ideas | Facebook
Mike Arrington at TechCrunch doesn't think so.

He reports on a leaked "Preferred Application Program" that would "reward" applications that people use instead of ignoring invitations from. Actually this isn't a bad idea, as long as it isn't "pay-to-play" like the buggy-as-hell CBS March Madness app.

Clearly Facebook is a little tired of beating questionable developer tacticts away with a stick. So now they will try the carrot approach as well - by rewarding developers who play by the rules and build useful, popular applications. The new program is being called the Preferred Application Program.

This isn't related to the recent CBS/March Madness issue where Facebook allowed a (paying) partner to play by different rules than the others. From what we've heard, Facebook is not going to be asking developers who are chosen to participate to pay in any way for this privilege. Classification as "preferred" will be merit based...although so far no one seems to know what the requirements will be.

Nor do they seem to know exactly how Facebook will reward these developers. One way is to have different rules, like allowing application users to invite more than the normal number of friends per day. That would be very attractive to developers, but the recent backlash over the CBS incident shows that the rank and file won't stand for that.

But there are an almost unlimited number of other ways that Facebook can promote preferred developers. Preferred apps can show up higher in search, for example. And Facebook can give them a badge or other sign of endorsement that they can add to their application pages. A more subtle, but possibly more powerful benefit, may be to change the rules on how and when user activities through these applications can show up in the News Feed. Finally, new Facebook users could be presented with a set of default third party applications to add when they create an account, perhaps tailored to their stated interests.

Facebook hasn't yet responded to a request for comment on the new program. From what we hear this is still in the planning stages and at least a month or so from being launched.

If they get this one right, I'll be the first to admit it and give MarkZ and company some props.

Still waiting on the data export question, though. Anyone?
Posted to Facebook | Social Networking
Yes, that magazine has noticed what I've been pointing out for a while, that your data on Facebook is theirs for the purpose of selling it to third parties, and they don't want you to have it back. 

I've repeatedly contacted them about the "where did the CSV export feature go?" issue and gotten silence, but now even The Economist has noticed that they keep you on the site to keep you looking at the data, and the ads.

The opening of social networks may now accelerate thanks to that older next big thing, web-mail. As a technology, mail has come to seem rather old-fashioned. But Google, Yahoo!, Microsoft and other firms are now discovering that they may already have the ideal infrastructure for social networking in the form of the address books, in-boxes and calendars of their users. "E-mail in the wider sense is the most important social network," says David Ascher, who managesThunderbird, a cutting-edge open-source e-mail application, for the Mozilla Foundation, which also oversees the popular Firefox web browser.

That is because the extended in-box contains invaluable and dynamically updated information about human connections. On Facebook, a social graph notoriously deteriorates after the initial thrill of finding old friends from school wears off. By contrast, an e-mail account has access to the entire address book and can infer information from the frequency and intensity of contact as it occurs. Joe gets e-mails from Jack and Jane, but opens only Jane's; Joe has Jane in his calendar tomorrow, and is instant-messaging with her right now; Joe tagged Jack "work only" in his address book. Perhaps Joe's party photos should be visible to Jane, but not Jack.

This kind of social intelligence can be applied across many services on the open web. Better yet, if there is no pressure to make a business out of it, it can remain intimate and discreet. Facebook has an economic incentive to publish ever more data about its users, says Mr Ascher, whereas Thunderbird, which is an open-source project, can let users minimise what they share. Social networking may end up being everywhere, and yet nowhere.

I'm going to give them another chance to tell me what happened to their "export contacts" feature and just come clean. Then I'm going to start talking about something I'm going to start using in the daily content here. It's a really cool technology.

It's going to let you interact with us in more ways than comments. It does everything Facebook does, but with more privacy and respect for the user. It's really, really cool and I'm a big believer in it. 

Wait.
Posted to Bad Business Ideas | Facebook | Privacy | Social Networking
I'm sure everyone has heard that R.E.M. is letting people get to the premiere of their new album, Accelerate via the iLike Facebook Application. 

Of course, this is an attempt to keep casual downloaders from not paying for the album by allowing them to stream it (but not keep it) prior to its' April 1 release date. Streaming, of course, was popularized by Internet Radio stations, both webcasts of indie stations, and sites like Pandora and Last.Fm.

Now, the IFPI and RIAA fought tooth and nail with the U.S. Copyright Office to have royalties for streaming media raised to the point where if they are allowed to stay at current levels, internet radio stations like Pandora and Last.fm (which introduce people to new music based on their tastes) as well as independent webcast stations could die off based on the sheer absurdity of the rates, while terrestrial radio, the "old guard" of the Payola generation, pays next to nothing for broadcasting that same music over the public airwaves. 

A justification for this is that you can create a perfect digital copy from a streamed song, while you can only make an analogue audio tape, with no metadata off the radio. 

BBC2 had a short segment this morning on R.E.M. and iLike, here is a rough, rough transcript via TVEyes:


...digital opened up many new ways the record companies can take their music to fans and this is one example. this is through a service called iLike and music is a social thing, people define themselves by it and it is one of the things you talk about with your friends and sharing it is a great way to do it. this is a way of sharing music legally with other friends and you can post it on your blog or Facebook and do other things with it... 
...this is a new model for record companies to take music out there. can they make money out of it? this is a licenceed legal service and what the music business is trying to do against a backdrop of most music being available for free illegally, the record companies are trying to licence as many new services as possible to give music fans an option, because that's what we want. we want more ways for music fans to get their music. that's what the record companies would like. that's the message they would like to send out. nobody really knows. once it is available, it is available and you are trying to convince people to pay for it...a lot of artists realise you don't need a record label, you can say ""i can make it available myself."" 
very few artists can do this. rem have done this through their record company. record companies and artists can do these things and use the new digital services. what does it mean for music? do you think it is good for a band that doesn't have a label, can go out and get people listening to their music?

I see some sad double-talk here. On one hand, the labels wants to allow streaming over the 'net when they see fit, but when 'Net Radio took off, they rushed to extract every dollar out of it because they saw it compromising their existing distribution networks. Not illegally, but in the sense that in that world, they lack their traditional influence in what gets pushed to the top of the DJ's "record stack." So, with the help of the Library of Congress and the Copyright Office, they want to replace 'net radio, especially independent stations and services like Last.Fm and Pandora (which actually drive record sales by pushing new music to consumers based on their tastes) out of business, because it imperils their vertical model of middle-manning that has been in place for the past fifty years. 

On the other hand, when streaming is done through iLike and the label can tell the consumer that they're going to hear, what is hot, and what they should be streaming (and later buying) instead of offering choice, everything is great. Note that iLike doesn't get hit by those royalty rates. 

Also, don't overlook Facebook's role. They see themselves as a great content gatekeeper here. Notice how they partner with the mainstream (ABC with Politics, iLike/R.E.M./Warner Brothers with Music) in order to get themselves a patina of respectability with "old media?" Just like Jonathan Zittrain (more as I read his book and can talk more about it) I see Facebook becoming more and more an old-fashioned service in the model of CompuServe, Prodigy or AOL where they become the content service. Forgot Sara Lacy's flirty talk of a "Facebook record label." Facebook doesn't need to be the label, they just need to be the label's pet streaming platform, maybe they can build a non-iTunes MP3 download service onto a Facebook app. They also get to be the pet advertising platform for Amazon's CD sales, and Hot Topic merchandise sales. 

Facebook is becoming less and less of a tool for me to keep up with my friends and more of a rolodex with a built-in advertising platform. I used to be able to export my data to Outlook, but now they disabled that and denied the feature ever existed. Instead of value-added features, they provide vendor lock-in. I can only see my data when I choose to see their ads, and they can use my data, my "social graph" however they want. 

Forget all those "privacy controls" from last week. They mean nothing. What matters is that no matter who you allow to view parts of your "profile," Facebook still owns the data and is using it to let advertisers profile and target you, all while they become a modern day gatekeeper for all types of media. They're propping up the old guard in the hopes that it will give them a revenue stream as the next big things get killed off by royalties.

I will also be investigating the case of the missing "Export" button this week before Tech Policy Summit, and you can be sure I will be asking around about Data Portability.

Happy Easter Monday!
Posted to Copyright | Economics | Facebook | Music | Regulation | Social Networking
No sooner than do I note that both Larry Lessig and Jonathan Zittrain take pretty huge swipes at Facebook's closed architecture, API, and lack of data portability (something I'm working on a post about) that I notice that TechCrunch has blown up over the Weapons Grade Fail of their CBS branded March Madness app.

I didn't fill out a Facebook bracket this year. I used the old fashioned kind. You know, paper? Remember that? 

Now, I'm more concerned with the fact that they let CBS Sports spam you more than any other apps (and didn't kick them off like Robert Scoble) and that they're taking money over providing a good user experience (monetize versus a product, something I'm working on too).

Tech policymakers  and VCs are more similar that you'd think. One of them will ask "how can I turn this issue into votes?" or "how can I use this to fundraise?" and the other will ask "how can I make money off this?"

Monetization always comes at the cost of product development. As readership has grown people have asked me "why no ads?" Ads would annoy you, and take away from the experience. I'd rather keep myself out of the ad-based loop until I can find someone who thinks we're worth helping out. That may never happen, and this may continue to be a money pit. That being said, I hope that the people out there who read this (and I know there are quite a bit of you, thank you for that) come back because we have something that other people don't.

If you like what you see, want to see something more, or see something we should have, please, please, please let us know.

More on Facebook, privacy, and security later on. You'll be glad you waited.

Posted to Bad Business Ideas | Facebook | Sports

Unlike yesterday, TechCrunch has a good summary of Facebook's announcement of new privacy features, which took place at their headquarters today. Also, Facebook is launching an internal chat function, which is in-browser and useless because it doesn't allow third party development or API access. Walled garden blah blah.

What I want to mention is the privacy controls. Basically, what Facebook has done is allowed you to whitelist different people for different kinds of data, so your work friends can't see your drunk college spring break photos. You can also be someone's "friend" and decide what info to give them, etc etc. Your ex can be your friend but he can't have your new address. Stuff like that.

Facebook's Chief Privacy Officer (wtf kind of title is that, anyway?) Chris Kelly took a few questions, and noted that by using Facebook you consent to letting them possibly use your profile and image to promote the site. I assume it's in the TOS.

This brings us back to the 300lb Facebook Gorilla in the room: who owns your data?

Robert Scoble tried to find out a few months ago and famously found himself kicked off Facebook. When he asked founder and CEO Mark Zuckerberg about it last week, he got a weak non-answer about preventing spam and an "appeals process" which, since he is Robert Scoble, was unneccessary.

Some background: Robert wanted to put his Facebook contacts into his Outlook address book. Facebook allows you to import your contacts to make them your "friends" using the ubiquitous CSV format, but does not allow you to spit that same data back out.

See, that's funny, because when I joined Facebook in 2004, that was an easy thing to do. I even exported my friends into my Apple address book. I know because an archived version still has some that didn't list their phone numbers, just their "@wisc.edu" email addresses.

Sometime in 2005, that feature disappeared, and has been gone ever since.

I asked Mark Zuckerberg a question at the Developers' Garage event, but not that one. I'll be asking around though, because when I emailed Facebook support, they pretended the feature never existed.

Who owns the data? We'll find out.

Posted to Bad Support | Facebook
DSC_0041.JPGOnly 24 hours after Mark Zuckerberg's pretty sound recovery from the disastrous Sara Lacy "keynote" at SXSW, in which he took questions but still refused to give details on how much access to Facebook Platform he would give developers, Michael Arrington of TechCrunch reports that Yahoo! may join Google's OpenSocial initiative:

Yahoo is in late stage discussions with Google to join their OpenSocial platform, says a NYTimes story from earlier this evening. Multiple sources at both Yahoo and Google confirm to us that discussions are happening, but won't say when an announcement might be made.

This would be a major win for Google, which has already enticed MySpace and other big partners to a platform that launched less than five months ago. OpenSocial is a defense by Google and it's partners against the runaway success of Facebook Platform, itself less than a year old. Both platforms allow third parties to create applications that will run on OpenSocial partner sites, or Facebook, as the case may be.



Wow. If Zuckerberg is shy about revealing plans for Platform, he'd better get over it quick before developers go with the tried-and-true instead of the white-and-blue (ouch, that was awful, but it's 1am so leave me alone). 

Zuckerberg also didn't do so well when Robert Scoble asked him if Facebook would allow him to retrieve his information and possibly port it into other programs or platforms (in Scoble's case, Outlook). 

Here's Scoble asking the question and Mark rsponding. 

DSC_0072.JPGDSC_0051.JPG

I'll note for the record that early on, Facebook allowed you to export contacts into CSV format , but quietly removed this feature at some point in 2005. A few months ago, I wrote Facebook support to ask if this would be re-added, and the form-response I received indicated that their support staff wanted me to believe the feature never existed. A glance at my Apple Address Book backed up to January of 2005 tells me otherwise, as it matches what was then my list of Facebook "friends." 

So, Scoble wanted to export his data, Facebook shut him down, according to Zuckerberg because they want to "prevent spam," but let him back on after he raised a fuss because he is, after all, Robert Scoble. 

Facebook, ironically, allows you to import data from almost any source, mailbox, or file. They just won't let you take it back. 

Based on the track record of Yahoo! and Google supporting standard formats and openness (did you know that Yahoo! is the worlds' largest implementer of OpenID?) something tells me that Mr. Zuckerberg might have a challenge on his hands. 

A few people claim that Mr. Zuckerberg "stole" the idea for Facebook from Cameron and Tyler Winklevoss, two Harvard students who "hired" him to create a similar site, before Zuckerberg took the idea and made it better (which I've defended him for in this space). Having been sent on this extraordinary journey of his by two Harvard rowers, Zuckerberg and company would do well to remember that just like rowing, it doesn't matter if you're ahead halfway through a race, but where you are when it's over.

We're not even halfway yet.
Posted to Facebook | Google | Internet | Social Networking | Yahoo

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