Recently in Telecommunications Category

Ok, so yesterday I posted the witness list for today's Net Neutrality/Broadband hearing. I could have woken up at 5am to beat the line standers and get a seat with the lobbyists who pay people to stand in line for them in the halls of the Rayburn building, but I didn't. 

I could be listening on the Audio Webcast. I tuned in for about 10 minutes, and haven't been impressed yet. I've got other projects, other things to work on, so I'm listening but my attention has not been caught. Why? Have you ever turned on your favorite TV show expecting a new episode and instead getting a rerun, or worse yet, a 3 hour extended version of American Idol? You know what you'll be seeing and hearing. No surprises, nothing to discuss with your friends. Just the same, this hearing, despite a few new faces, was a rerun in a series over the past year or so, including a few at the FCC. 

We know who the players are and what the plot will be. I'd rather just spend my time working on the things that I can't predict than sit through hours of talking, when instead I can read my good friend Drew Clark or Andrew Noyes' (of Tech Daily Dose/CongressDaily fame), aka "That Other Andrew (tm)" or one of his colleagues write an excellent summary of what I already know is going to happen. Just think about this...

Posted to Broadband | Congress | FCC | Google | Net Neutrality | Politics | Rants | Telecommunications | Wireless
At CTIA, FCC Chairman Kevin Martin ("K-Mart") announced his intent to deny Skype's petition for a declaratory ruling that would apply "Carterfone" rules to wireless networks, meaning the Big Four couldn't interfere with Skype software on iPhones or BlackBerries. Maybe this was a message to Skype, "stay off their lawn."

Skype didn't get the message. According to this press release, they're testing mass-market VoIP software in a number of countries.

Following recent moves to extend Skype? conversations to a wide variety of new mobile and wireless devices, Skype is taking another major step as it continues to merge its internet communications software with mobile phones. Today, the company released a beta version of Skype for your mobile, a mobile "thin" client that works on about 50 of the most popular Java-enabled mobile phones from Motorola, Nokia, Samsung and Sony Ericsson.

The beta version of Skype for your mobile is available worldwide with a feature set that includes chat, group chat, presence (seeing when your contacts are online), and receiving calls from Skype users, and through SkypeIn.* Additional features, which include the making of Skype-to-Skype and SkypeOut calls from the mobile handsets, are initially supported in seven markets: Brazil (Rio de Janeiro), Denmark, Estonia, Finland, Poland, Sweden, and the United Kingdom.


 

Now, note that this doesn't include the US. Maybe because of K-Mart's intentions to let the Big Four block Skype traffic, maybe because they want to see how it goes elsewhere first. But no matter what, when that 700mhz phone market opens up, expect Skype to get huge. You'll be able to have a landline, mobile, and portable number on any device you can think of. Now that's competition.
Posted to EU | FCC | Skype | Telecommunications | VoIP | Wireless
Grant Gross at InfoWorld has said what I've been telling people for months: Google gamed the 700mhz auction system and won.

San Francisco - Three lawmakers complained Tuesday that Google "maneuvered" its way into an open wireless network without having to come up with a winning bid in the U.S. Federal Communications Commission's (FCC's) recently completed 700MHz spectrum auction.
Some lawmakers aren't too happy about that. In particular, Reps. Cliff Stearns (R-FL) and John Shimkus (R-IL) "suggested Google out-maneuvered the FCC when the agency required the winner of about a third of the spectrum that was auctioned to operate under open-access rules."

Um, guys? Let me tell you a secret.

Remember the last round of auctions after the 1996 Telecommunications Act? They were a disaster. Ensuing litigation from licensees who couldn't afford to both build out their networks and pay the FCC held up the deployment of PCS services for years. Does anyone remember NextWave? I suggest all of you, yes, every single one of you, go to Amazon and buy "A Tough Act to Follow?" by former FCC Commissioner Harold Furchtgott-Roth.

Furchtgott-Roth, who incidentally, is an economist who used current FCC Chairman Kevin Martin (aka K-Mart) as a legal adviser during his tenure on the Commission, tells the NextWave story in great detail.

Now, let me tell you about Europe. Over there, GSM is the standard, because governments subsidized the built-out of wireless networks. So, instead of a patchwork of country-to-country incompatibility, they agreed on GSM and use it, with great success. Unfortunately, if someone tried that here, they'd be shouted down as communists before the idea got off the ground.

Enter Google. Their proposal for a reserve price and open access was supported by Chairman "K-Mart," who probably has nightmares about NextWave when he thinks of auctions. Why?

Easy. "K-Mart" can't order or ask for a subsidized network, but the FCC can order a reserve price, open access, and a build-out requirement.

What's the result? The 700mhz auction suddenly becomes a de facto low bid contract. Google hit the reserve, and the rest of the players simply bid enough to win, hoping the other would lose, because either way, the network would be open to everyone. The FCC won because they got their open network, allowing for more competition ("K-Mart" likes competition) and Google won because they can develop their Android phones and be assured that they will have a network to operate on.

This wasn't an auction. It might have started as one, but it finished as a low-bid RFP...and that's a good thing for all of us.
Posted to FCC | Technology | Telecommunications | Wireless
Yesterday, I had the honor of speaking with Ambassador Richard Russell, who headed the U.S. delegation to Geneve in October and November of 2007 for the World Radio Telecommuncations Conference. Every four years, the U.N. mandates that the members get together and decide where they're going to put "new stuff" and how handle other issues, such as talking to satellites (and robots, although in the interests of security we didn't talk about that. because remember, persons denying the existence of robots may be robots themselves.) and standardizing usage to minimize international interference and maximize compatibility. This results in a binding treaty that, surprisingly, we really do care about honoring.

Ambassador Russell gave me a look inside what went on, and while I don't have any sound bytes or podcasts for you, I hope this will shed some light on why things are the way they are, and what we have in store for the future.

Two major issues came up at the outset, which were

1) where to put the next generation "Wireless Broadband" and what specific technologies would be used.

2) How to protect the new Wi-Max standard from Satellite interference.

First off, I did ask about White Spaces and unlicensed spectrum. He pointed out that at the last WRC in 2003, the U.S. successfully pushed for the 802.11 standard to be adopted for Wi-Fi internationally in an unlicensed band, and that internationally, there is an understanding that unlicensed is an important category.

Next, I asked about FCC Chairman Martin's CTIA remarks (re Skype) and how Ambassador Russell felt in his role as deputy director of OSTP how he felt we as a nation could continue to innovate and create an environment with a diverse marketplace.

He responded that we want to make sure that new technologies "get a shot," and steered us back to the WRC proceedings, where the U.S. took a position in defining what the "IMT" (International Mobile Telecommunications) standard would be in governing what would be considered acceptable for using that term.

With regard to Wi-Max, Germany and China wanted to specifically exclude it, but we were able to roll Wi-Max into the standard, which pushed the WRC to expand the spectrum reserved for IMT to include the 700Mhz band.

This is a big deal. While we're going to have that 700Mhz area available at this time next year, many countries aren't transitioning to DTV so early (Mexico is waiting until 2020). On the other hand, many developing countries are going straight to DTV. This means that 700Mhz won't be encumbered already and it'll be internationally sanctioned (including across the Americas, China, Japan, Singapore and India) for mobile broadband. Europe, on the other hand, is going to reevaluate this in 2015. Big picture? 700Mhz (and Wi-Max) is here to stay for  information services.

What did I take away? America is still the leader on many technlogical issues, and if we're on the right track, the world will follow our lead.


Posted to Broadband | Technology | Telecommunications | Wireless
I'm trying out coveritnow's liveblog service, and my latest Flickr photo will appear below also.
www.flickr.com


Posted to FCC | Technology | Telecommunications | Wireless

No, I wasn't there, but the FCC sent me a copy to read because they're such fantastic people. I routinely go back and forth on Martin. One minute I'm incensed at his hair-trigger indecency standards, the next minute impressed by how stubbornly he wants a la carte pricing, which might not be a bad idea, no matter what the industry says. Then, I'm totally floored by his insistence on open access for the 700mhz auction, possibly the smartest decision he's made in his tenure (and I suspect having to due with the influence of his old boss, ex-Commissioner Harold Furchtgott-Roth, whose book A Tough Act to Follow? should be required reading for anyone who wants to know about the FCC).

So, whenever I read or hear one of Martin's speeches, I never know how I'll feel afterwards. His CTIA remarks (delivered yesterday) are no different.

Here's an excerpt with an ending that you won't believe:

 

Although initially opposed by the industry, the Commission also worked to create a more open platform on a portion of the 700 MHz spectrum.  The Commission was determined to ensure that the fruits of wireless innovation swiftly pass into the hand of consumers.  A network that is more open to devices and applications can help foster innovation on the edges of the network.  As important, it will give consumers greater freedom to use the wireless devices and applications of their choice when they purchase service. 

 

I believe that putting these choices into the hands of consumers, rather than network operators, will spur the next phase of wireless broadband innovation - innovation that can make us more productive, keep us entertained, and improve our quality of life.

 

Ok, so you've got the big picture. Good. 

When adopting the open platform requirement in the 700 MHz band, we saw it as a rare chance to promote innovation and consumer choice while writing on a clean slate.  We targeted only one block of the spectrum.  And since I have been Chairman, I have opposed applying network neutrality obligations with mandatory unbundling or wholesale requirements to networks that would undermine investment incentives.  This careful balancing of spurring innovation and consumer choice while encouraging infrastructure investment is critical to the wireless industry's continued impressive growth.

 

 

So, what you're saying is if they already own it, they can use however they please, competition be damned. With wireline, you're right. Wholesale was a disaster. Wireless? We don't know yet...but wait, there's more...

 

And what we have observed since the adoption of our 700 MHz rules is quite outstanding.  The requirement for open access in the 700 MHz auction is leading carriers to recognize the benefits of a more open platform. 

 

In fact, in less than a year, many of you have evolved from vocal opponents to vocal proponents, embracing the open platform concept for your entire networks. 

 

Translation: Good job for seeing the writing on the wall before we had to smack you.

 

Verizon Wireless has committed to open its entire network to devices and applications of consumers' own choosing.  More and more wireless providers, including T-Mobile and Sprint through their participation in the Open Handset Alliance, and AT&T, are also embracing more openness in terms of devices and applications.  Indeed, in looking at the program for this conference, I was excited to see a number of educational sessions and panels focusing on the issue of openness.  This interest now appears to be shared across the industry.

 

So, Verizon is trying to catch up to GSM's convenience. They're...competing! But watch...after that eloquent pean to the glories of competition and the free market, Kevin is about to drop an anticompetitive, protectionist bombshell:

 

In light of the industry's embrace of a more open wireless platform, it would be premature to adopt any other requirements across the industry.  Thus, today I will circulate to my fellow commissioners an order dismissing a petition for declaratory ruling filed by Skype that would apply Carterfone requirements to existing wireless networks. 

 

 

Wait a minute! Whoa there! Because you've allowed open access on a network that hasn't been built yet, you're denying open access on the networks that already exist? What this means, is that Skype can't deploy an iPhone or BlackBerry application that lets you access your Skype account from your mobile device. It also means that someone like me, who only has wireless internet access (via a Sprint AirCard) could very well be denied the use of Skype (or Vonage, or any other VOIP service) through the connection that I pay for.

How is that premature? How is Carterfone (meaning that anything I can connect to the POTS network without breaking it is legal to connect) inapplicable to wireless networks? You're telling me that if I have an application that runs on my BlackBerry and uses the device's TCP/IP stack (an open industry standard since the 1970's, by the way) to provide me with a gateway to my VOIP-based phone number, it would be premature to tell my Wireless carrier that they have to let me use it even if it doesn't cause any harm to the network?

Oh, Kevin. You had me flipped. I was ready to start singing your praises to all who would listen...and now this? What are you doing to me? I hoped this was an April Fool's joke, but alas, my hopes were dashed. Even when you say things like this:

In conclusion, let me say that, at the Commission, our job is to provide ample spectrum for a range of wireless services and a regulatory framework that allows you - the entrepreneurs, engineers, and network operators of the world to provide lower prices, better and more innovative services, and more choice to wireless consumers. 

 

How, in the name of Guglielmo Marconi can you talk about the glories of competition and lower prices after you've slammed the door in the face of a service that lowers prices?

Please, Mr. Chairman. Quit playing games with my heart (and my phone). Pick a side.

Posted to Bad Business Ideas | FCC | Regulation | Telecommunications | Wireless
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Brian Knapp is Chief Privacy Officer for loopt, the "mobile social networking" company recently promoted by Sprint-Nextel and Boost Mobile using those adds with people wearing fat suits floating in swimming pools. Knapp describes loopt as "a mashup of google maps and twitter..." (a thousand web 2.0 marketers heads just exploded, but he's pretty spot on, actually).
 
 We took advantage of some downtime here at TPS to talk about his service, why it's cool, semantic games like "tracking" versus "location sharing", and, most importantly, how entreprenerus and innovators with potentially controversial technologies can get out in front of the doomsayers, horror stories and local news anchors. I'm very impressed by "where he's at" on how tech entrepreneurs can deal with Washington. Finally, a company that has the right idea. 

Posted to Congress | Interviews | Privacy | Social Networking | Tech Policy Summit | Telecommunications | Wireless
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We've taken a break from discussing spectrum and stuff and moved on to good things the Internet is used for. Up there, we've got Craig Newmark of Craigslist. 

Newmark opened by talking about all the good things on Craigslist and people in general, and that the percentage of "bad people" out there is very small and disproportionate to the press they get. "People are ok." 

Newmark really didn't talk much about Craigslist, and preferred to mention that most of his work is with "customer service" and that he wants to speak up on behalf of people that are doing good things, such as the Sunlight foundation. He pointed out that last night he thanked Howard Berman for his support of the new GI bill. 

When asked why he doesn't run Craigislist, he said "frankly, as a manager, I suck...it's important in many aspects of out lives to get out of the way..."

He considers all the attention he gets to be a bit surreal, but is considerably humble and low-key. I note that his business card says "Customer Service Representative and Founder." That's it. 

When asked if he had to pick his top two internet issues, here is what he said:

First off, he mentioned the Sunlight Foundation and Larry Lessig and their efforts to change Congress, but also took the time to defend lobbyists, who for the most part are just trying to do their job for their clients, as opposed to those who give the industry a bad name via astroturfing and whatnot, and called for more transparency. He doesn't want to tar the entire Lobbying industry. When asked where he puts telecom lobbyists, he talked about his efforts to deal with them on abuse support issues for customer service, and that alot of these companies are "trying to do the right thing" and that the "big problem...is the lobbyists who have dine astroturf work have confused the discussion and pissed off a lot of people...and it's hard to discuss the issues in a way that can solve problems." 

On Net Neutrality, Newmark realized that both sides know they need to do things differently, and that if people on both sides sit down and talk "without people who try to set up arguments" than things could get done. His pet issue is the handling of abusers by ISPs and "how they deal with bad guys." Newmark says that many telecoms and corporations have understaffed abuse departments, that they know it, and want to do more to protect people and help the good guy.

When asked why he just doesn't walk into the CEO's office, he said that he's still trying to learn corporate culture, and by dealing with the workers, he learns things that are more important. 

He doesn't have a personal assistant, but has a travel agent. Wow, this guy is humble, and great. (I'm hoping he'll give me a few minutes later today).

If he wasn't doing craiglist, he has no idea what he would do, but he believes the company would do just fine. He'd simply spend his time on his other personal efforts. 

When asked what the role for government regulation of the 'net, he said that the goal should be to "maintain a level playing field..." 

He pointed out that despite his libertarian leanings, there are areas (like roads and health care) that Government should play a role, especially when companies make profits using public resources (i.e. airwaves). He noted is that the telecoms realize they are using the public airwaves, and know they need to do right by the public. Newmark is "all for them making a profit in a non-abusive manner." 

When talking about corporate culture, he cited Scott Adams as one of the most important corporate psychologists of our time. Genius. 

Also, Newmark noted that despite eBay's ownership of a stake in Craigslist, the two companies don't interact much and they get along. With regard to his effect on newspaper classified revenues, the myth that Craigslist is killing them is just that, a myth, says Newmark. In a tip of the hat to my favorite TV show, ever, he pointed to David Simon's portrayal of newspaper life on The Wire as accurate.

Craigslist, to him, is about "doing what's right" and while that may be boring, looks to be doing quite well doing right and helping to do right.

One thing that really strikes me as great about Newmark is that he's so damn optimistic about people. When asked if he's naive, he said that his exposure to "the bad stuff' has made him aware of more of the good stuff and made him more optimistic about the vast majority in people. 

"I wouldn't give my troubles to a monkey on a rock."


Bonus Round! Craig was nice enough to talk to me for a few minutes, and here he is...
Posted to Internet | Interviews | Net Neutrality | Tech Policy Summit | Telecommunications
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(panel L-R: Calabrese, Knapp, Brandon, Wilkie with moderator Chong at podium)

Former FCC Commissioner and California Public Utilities Commissioner Rachelle Chong moderated a panel on the future of Wireless, but started by asking for comments on the Comcast-Vuze settlement.

Caroyn Brandon of CTIA started off by nothing that the market will figure out problems and the settlement is "fantastic."

Michael Calabrese of the Wireless Future Program pointed out that protocol-agnostic management is a good thing, and was quite happy to hear that Comcast will be working with the IETF, but it remains to be seen "whether it will go far enough."

Brandon asked him what that meant, to which he replied a "common sense non-discrimination principle."

Brian Knapp from Loopt noted that collaborative efforts were the only solution. Of course, Chong correctly noted that the "devil is in the details." There's a meeting next month at Stanford, we'll see if it happens.

With regard to wireless open access, Chong asked of the panel agreed with McD's assertion that Open Access discouraged bidders.

Calabrese immediately disagreed, noting that his organization asked for wholesale access, not the "wireless carterphone" and that wholesale would have helped those smaller providers. (note, Google originally wanted wholesale, not Carterphone-style regs). Calebrese said that Verizon or AT&T would have won regardless, and that Open Access was a "nice regulatory nudge" as noted by Verizon's "preemptive strike." 

Ms. Brandon jumped back in on open access and said that it defeated the FCC's own objectives, and that the market demonstrated that the requirements were irrelevant. 

Chong asked Mr. Knapp about loopt, where they allow people to "share their location." and what difficulties they had getting adopted by carriers, and if they expected regulatory problems. He responded that he didn't want to have all six carriers rolling out at once, and that they are still very much a "start-up." They're on Sprint-Nextel and Boost, and their cooperative partnership has been beneficial, regardless of Open Access because it allows them to hold each other to high standards. 

Next question from Chong: does Wireless have enough spectrum? She brings up White Spaces, and that Sprint and AT&T wanted White Spaces licensed, while others want them to be left open on an unlicensed basis. What is better? Unlicensed, or auctions?

Simon Wilkie responded to the previous question that he isn't allowed to express his opinion on it. On White Spaces, he thinks we should "Split the Baby" and that in response to NAB opposition, we should make use of it. He also noted that licensing it would lead to less use based on economic principles, and pointed to the 700mhz auction as an example. It would be a bad idea to allocate all that spectrum to one provider, especially considering how useful it is. 

Calabrese agreed, saying that "the greatest innovation and consumer welfare results from diversity in technology and business models" and that he believes that a mixture of licensed and unlicensed spectrum will lead to the best space for innovation. He says that we need good spectrum available for multiple uses. 

Chong moved onto municipal Wi-Fi, noting that Earthlink has killed its' municipal Wi-Fi operations, but Comcast might invest in that sector. She asks if the movement will survive. 

Brandon (CTIA) jumped in quickly and noted that the problem is not technological, but a failure in business models. 

Another question concerned "all you can eat programs" and whether they would take over for voice and replace "minute" charges and many wired services. The panel seemed to agree that this would be a positive movement. On the other hand, Wilkie asked if wireline services could respond and innovate and converge more. 

One question from the audience was on mobile advertising, and was is the "holy grail" in that regard. Brandon said that many advertisers want mobile eyeballs, and advertisers' frustration is with purposing the ads to be consistent across platforms, and what is the right revenue model? She noted that it's important that customers not pay for ads.

Knapp said that ads could be a fantastic development allowing for lower cost service. He expressed sympathy for Facebook's Beacon, and noted that advertising to phones are coming, but they have to be provided as part of a service and that user experience with the ads is key. He's very excited about the potential for mobile advertising. 

When a Tony Wasserman from CMU described the U.S. as a "third world country" wirelessly w/r/t location based services, Loopt's Knapp replied that location based services were coming. Brandon blamed the problem on the FCC's E911 rules. Simon Wilkie noted that much of the 3G spectrum is still tied up in Government users who won't say when they're giving up the spectrum they've been required to have vacated for years.

Robert Pepper from Cisco jumped in to quickly note that despite the lack of a D block auction success, there is a large block reserved for public safety.

Larry Magid asked why people should trust companies to make agreements vis-a-vis Comcast-Vuze, and Brandon noted that FCC should be a last resort, and there are not just two companies involved, that there would be a whole consortium. Calabrese pointed out that the complaint is still before the FCC, and that they still may act.




Posted to Tech Policy Summit | Telecommunications | Wireless

Google, along with several other technology companies (including Microsoft, HP, Dell and Intel) want to have access to the "White Space" between channels on the soon-to-be-vacated 700MHz spectrum.  If the access is granted it could allow for a slough of wireless broadband devices that could access the Web at speeds never-before-seen on a mobile device.

 

Opening up access to this swath of spectrum is mainly opposed by users of the non-white space (or the actual channels) who are afraid that White Space devices would interfere with their devices.  The FCC is currently testing devices to see if they can operate safely.

 

The opening up of White Spaces doesn't really excite me as far as its use for handheld devices.  I mean, do you really want to carry your mobile phone and a separate device for on-the-go internet access?  Sure, some people do, but they're the minority.  How many people do you know who ran out to by a Sony mylo?  I'm more excited to see White Spaces used for other purposes.  For instance, a new breed of laptop aircards.  Heck, even a new breed of laptops that would replace their Wi-Fi technology with White Space.  Another possible application would be to use White Spaces for home alarm systems, many of which were rendered useless when analog cell networks were shut down.

 

So am I looking forward to buying a White Space PDA to surf the web with?  Not at all.  Am I looking forward to seeing White Spaces used for other consumer purposes?  You bet.

 

Details at Reuters.

Posted to All | Technology | Telecommunications
It's been less than a week since the 700mhz auction winners were revealed, but already Google is making its' next move, and treading close to territory that Microsoft has stepped in before and failed: that of so-called White Spaces, the signal "between" the new DTV channels. 

Such spectrum could be used for "super wi-fi" if it was made to not interfere with TV. So far, tests conducted by Microsoft have been embarrassing failures.


The focus of Google's latest lobbying effort is the so-called "white spaces" portion of the TV spectrum, the unused slivers that lie between regulated TV signals. A coalition of US technology companies, including Google, has argued for some time that those pieces of spectrum could be assembled to support a new high-speed wireless service.

Technical challenges have hindered that effort and reinforced claims by US broadcasters that a new service would interfere with the surrounding TV signals.

Most embarrassingly, a Microsoft device failed FCC tests last year, although the software company said later that part of the machine had been broken and a repaired version had operated adequately.

Google proposed Monday what Mr Whitt called a "belt and suspenders" approach to the technology. Along with the controversial "spectrum sensing" approach used by Microsoft and others, which tries to identify which parts of the spectrum are in use to avoid interference, it backed a Motorola plan that would prevent a device from transmitting on a particular wave length until it had received a specific "all clear" signal from a local transmitter.

Google also went further in suggesting that parts of the spectrum should be off-limits entirely.

Could the two giants get along on this issue? We'll see...

Posted to DTV | Lobbying | Microsoft | Telecommunications | Television | Wireless
The NYT says it's getting there: 

Now, with 80 percent of passengers using these self-service options, the next step is electronic boarding passes, which essentially turn the hand-held devices and mobile phones of travelers into their boarding passes.

At least half a dozen airlines in the United States currently allow customers to check in using their mobile devices, including American, Continental, Delta, Northwest, Southwest and Alaska.

But so far, Continental is the only carrier in the United States to begin testing the electronic passes, allowing those travelers to pass through security and board the plane without handling a piece of paper. Their boarding pass is an image of an encrypted bar code displayed on the phone's screen, which can be scanned by gate agents and security personnel.'


Personally, I think this is great. There's privacy, and there's security. This violates neither. In fact, having my boarding pass on my secure, encrypted PDA sure beats having it on a piece of paper that can be stolen. 

I also like the idea that it can be wirelessly updated. I'm in the process of ditching all the wires in my life. I am dropping my DSL and getting a EvDO connection from Sprint on a trial/test basis. In theory, along with a router this should let me carry a wi-fi cloud with me and do live podcasting, audio, photostreams and all kinds of cool things. We'll try it out this weekend at the special event that I'm not talking about until Thursday,  Le Loup / Bellman Barker show at the Black Cat on Friday, assuming I get it to work, and the possibly at the Tech Policy Summit next week.

I like the idea of simplifying my connectivity to just the zone around me. "Do you need Wi-Fi?" Nah, I brought my own...
Posted to Broadband | Internet | Telecommunications | Travel

I first met Shashi Bellamkonda on the second floor of Six last Friday. I'm pretty outgoing when surrounded by like-minded people, but I was absolutely blown away by the sheer friendliness and warmth of this person, who turned out to work for what is to some people a great boogeyman of the 'net: Network Solutions.

I wasn't quite sure how to handle this, nor did I understand how his title, "Social Networking Swami" fit into the culture there, which is sometimes derided as cutthroat and anti-consumer.

On the other hand, Shel Israel, best known for his collaboration with Robert Scoble wrote a fantastic blog post/interview that sheds a ton of light onto why this guy is so cool and how one employee can change a company at the right place and time. Money quote:

The day when a company could communicate hiding behind walls and lobbing stuff over the wall to customers is over. My new position at Network Solutions will work toward empowering our customers to carry on conversations using social media. Companies always want to listen to their customers and are accountable to their customers.

I am already looking forward to meeting this guy again, and again.
Posted to Internet | SXSW | Social Networking | Technology | Telecommunications | Twitter
In the "ok, ok, we admit we should have done this last year" department, Apple announced that not only will they release the SDK, but that they've licensed Microsoft Exchange ActiveSync for iPhone. Interestingly enough, Steve, who just over a year ago announced that there would be no SDK and that the only push option for iPhone would be Yahoo!, passed the buck to Phil Schiller to make this announcement.

Feeling a bit embarrassed about that one, Steve? 

I'm intrigued. While I am definitely a fan of the BlackBerry in so many ways, ActiveSync is a very, very cool technology which takes the middleman (the BES) out of pushing email. Microsoft does do some things very well. 

We very well may see a side-by-side comparison. Two Smartphones, battling for the heart of one man. With an actor's strike looming, can I get my own reality show?
Posted to Apple | BlackBerry | Mobile Phones | Technology | Telecommunications | iPhone

I caught this on the FCC's daily digest:

 

Released: 02/29/2008. COMMENTS INVITED ON APPLICATION OF AT&T INC. ON BEHALF OF SBC LONG DISTANCE, LLC D/B/A AT&T LONG DISTANCE TO DISCONTINUE DOMESTIC TELECOMMUNICATIONS SERVICES. (DA No. 08-485). (Dkt No 08-29).

Comments Due: 03/17/2008.

Wow. I checked it out, and it's not nearly as bad as it sounds. AT&T (which was originally SBC, one of the "Baby Bells" spun off from...AT&T) wants to drop some services that are unprofitable and they aren't so good at anymore. This would only affect Georgia and Mississippi. What I've linked to here is the story, right from the FCC:

On February 1, 2008, AT&T Inc. (AT&T or Applicant) filed an application with the Federal Communications Commission (FCC or Commission) on behalf of its affiliate, SBC Long Distance, LLC d/b/a AT&T Long Distance (SBC LD), located at 1010 N. Saint Mary's Street, #13L, San Antonio, TX 78215, requesting authority, under section 214 of the Communications Act of 1934, as amended, 47 U.S.C. § 214, and section 63.71 of the Commission's rules, 47 C.F.R. § 63.71, to discontinue the provision of certain domestic telecommunications services in Georgia and Mississippi...


.... AT&T indicates that SBC LD does not
have any customers in Mississippi. Finally, AT&T asserts that SBC LD is non-dominant with respect to the services it proposes to discontinue.

Translation: We're losing, and we quit.

On the other hand, the end of an era is at hand.Last month, Verizon notified the FCC that it wants to shut off Telex services. The FCC, after recieving an objection from a Phillip Garrett of Telex Americas, has not automatically granted the application.

Released: 02/29/2008. APPLICATION OF MCI COMMUNICATIONS SERVICES, INC. D/B/A VERIZON BUSINESS SERVICES TO DISCONTINUE DOMESTIC TELECOMMUNICATIONS SERVICES NOT AUTOMATICALLY GRANTED, FURTHER COMMENT REQUESTED.

From the release:

 On January 2, 2008, MCI Communications Services Inc. d/b/a Verizon Business Services (Verizon or Applicant), located at 22001 Loudoun County Parkway, Ashburn, VA 20147, filed an application with the Federal Communications Commission (FCC or Commission) requesting authority, under section 214 of the Communications Act of 1934, as amended, 47 U.S.C. § 214, and section 63.71 of the Commission's rules, 47 C.F.R. § 63.71, to discontinue the provision of a certain domestic telecommunications service in all 50 states, the District of Columbia, and Puerto Rico. By an amendment
filed January 18, 2008, Verizon corrected certain deficiencies in its initial application and updated the record regarding notice to customers. By this Public Notice, the Wireline Competition Bureau announces that Verizon's application to discontinue service is not automatically granted.


In its application, Verizon indicates that it currently offers telex service in all 50 states, theDistrict of Columbia, and Puerto Rico on a domestic interstate and an international basis. Verizon explains that this service allows subscribers to send real-time teletype messages. Verizon states that it plans to discontinue this service in all 50 states, the District of Columbia, and Puerto Rico on March 1, 2008, subject to Commission authorization.1 Verizon maintains that there are several alternative providers of telex services in the United States. Verizon states that it mailed letters to affected customers to inform them of the proposed discontinuance on December 27, 2007, and that it subsequently mailed notice in compliance with section 63.71(a) of the Commission's rules on January 18, 2008. Finally, Verizon asserts that it is non-dominant with respect to the service it proposes to discontinue.

I actually had no idea that Verizon offered Telex services. For those who aren't obsolete communication geeks, Telex is a service that allows verified receipt of text communications. Telex machines are still in use in many parts of the world, the the protocol is also used wirelessly to communicate with ships at sea. It's about as "legacy" as you can get, but it works, and it is trusted.

Mr. Garrett has a point. Originally, the service would be gone as of this past Saturday. Garrett, in his comments filed with the FCC notes that re-training crews which may not be English-speaking and are used to Telex as a reliable system would take more than a few months, and is not as simple as switching phone companies, since Telex numbers can't be ported to a different provider. Plus, switching and telling all these ships is pretty damn expensive:

Many of MCI/Verizon's telex subscribers are not the end point customer themselves

but rather each has hundreds of other customers that in turn are spread

throughout the world. Further, to notify these end customers (ships and

shipping companies) of the telex number change, Mr. Garrett's customers

must use the expensive Inmarsat C Satellite for telex messaging. Telex

messages via satellite are priced in either duration or kilobit pricing

(averaging per message about $3.35/minute to $6.70/minute duration or $0.22

to $0.30 per quarter/kilobit). This becomes very expensive as Mr. Garrett's

customers then use Satellite telex messaging to propagate the telex number

change to ships at sea. Merely transmitting a new "hey, I have a new

number" through a business entity is not sufficient to effectively implement

that number in all phases of maritime business operation. It is guaranteed

that providing the new number, for example, to a ship captain, will quickly be

lost until in his pocket or under a desk, until that new number is

implemented in updated papers and procedures. Although this, in of itself, is

not of MCI/Verizon's doing, it does demonstrate that MCI/Verizon is being

intellectually disingenuous when it concludes that customers are not affected

merely because they can obtain a new telex number and transmit it

throughout their empires within 48 hours or by March 1st, 2008. To

emphasize how important these current assigned telex numbers are to the

shipping and banking industries, many customers pay up to the going

industry rate of $280/month per telex number. Therefore, telex numbers are

extremely important to the maritime industry. To put this in perspective,

MCI/Verizon is essentially notifying businesses with broad customer bases,

over the Christmas and New Year's holidays, that on March 1st, their telex

services will be discontinued; however, this is okay because these businesses

can merely transmit out a new number across the world and that should be

sufficient. Mr. Garrett wonders how quickly MCI/Verizon would respond if

indeed the same scenario were being inflicted on their own customer base

where, for example, the inbound MCI/Verizon help desk number or service

connection request phone number was being discontinued. Would they feel

that March 1s, 2008 would be sufficient time to notify their customer base of

the new phone numbers? Again, it is not that these telex numbers belong to

individual endpoint customers as much as these individual endpoint

customers use these telex numbers for their own entire customer bases. Mr.

Garrett is proposing that the Commission consider these end customer

ramifications prior to approving the disconnection of telex services on March

1st, 2008. Delaying the telex service disconnection until August 1st, 2008

allows not only the procurement of a new telex service number, but also

allows customers to propagate and implement that hat new number throughout

their customer base.

So, the bottom line is that hee wants until August to tell everyone. Considering ships carry stuff like oil and have to avoid things like storms and icebergs,  this might not be a bad idea.

Posted to FCC | Telecommunications

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